Cancellation/Refund policy
We have a very flexible cancellation/Refund policy. If you cancel 24 hours before your tour date and you pay on our site, we refund everything except around 3% to 5% which is the CC processing fee that our platform charges us in order to allow our guests to pay online using a CC. They don't refund that back to us. If you cancel 24 hours before your tour date and you pay via PayPal or Zelle, we can refund 100% back to you. If you cancel the day of your tour because of your ship not docking or we can't/don't operate the tour, same as above applies. If you cancel the day of your tour and your ship docks and the tour is able to run, we refund everything except $50 or 10%, whichever is bigger.
Roatan Tour Guide Association
West End, Roatán, Islas de la Bahía, Honduras
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